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Sexycostumesbuy Costumer Service

More contact:

Skype:sexycostumesbuy

Email: sexycostumesbuy@126.com

Whatsapp:+86 18937999037

 

What is Sexycostumesbuy's Return Policy?

We gladly accept returns and exchanges within 30 days of purchase of items accompanied with a store receipt or shipping receipt. All returns will be credited to the original form of payment. Most products, including Online Only products, will be refunded the full purchase price. All merchandise must be in a new condition, unopened, unworn, and in original packaging.

For your convenience, you may return your online purchase to any of our  store locations. Please click here  to find a store location near you for assistance with your return.

Note that seasonal merchandise (e.g. Christmas, Easter, and Halloween Items, including costumes) may be returned up to 7 days prior to the holiday, unopened with receipt only. After that, only exchanges will be made. You may return your online Halloween order within 30 days from the date you received your purchase.

Non-Returnable Items include:

Online Order Specific Information:

  • Returns without the Shipping Receipt: We are unable to process returns without the Shipping Receipt. If you have misplaced your original Shipping Receipt, click here to request a replacement.
  • Shipping and Handling charges and Shipping and Handling taxes are non-refundable.
  • Merchandise credit is only redeemable in stores and not online.

What is Sexycostumesbuy's Halloween Return Policy?

Sexycostumesbuy retail stores will gladly accept returns and exchanges for Halloween costumes, decorations, and accessories by Wednesday, October 24, 2019 with your Shipping Receipt or Store Receipt. Only exchanges will be accepted after October 24, 2019 with Shipping Receipt or Store Receipt. Sorry, no returns will be accepted after this date. You may return your Halloween online order within 30 days from the date you received your purchase.

 

How do I return online with Sexycostumesbuy.com?

 
  1. Please read through our return policy to ensure your item is eligible for a return.
  2. Please print this form and fill it out to include with your return package.
  3. Use the following address to return to sexycostumesbuy.com:
    • Sexycostumesbuy.com
    • Attn: Returns
    • xixiachi
    • Bronx, NY 10460
  4. Follow these key steps when sending your return:
    • All return items must be unworn, in new condition, and in its original retail packaging with your original invoice and return form.
    • Tableware (plates, cups, cutlery, napkins and all catering items) can only be returned if they are still in their original packages and have not been opened.
    • Pack and tape your package securely.
    • All returns must be sent so that your package may be tracked and receipt confirmed by your shipper of choice.
    • Returns will be credited to the original form of payment on your order.